1. Introduction
Safari Booking Kenya values your privacy and is committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information in compliance with data protection laws.
2. Data Collection We collect personal data when you:
- Book tours or use our services.
- Subscribe to our newsletters or promotions.
- Contact us via forms or customer support.
- Engage with us on social media or interact with our website.
This information may include your name, email address, phone number, billing details, and travel preferences.
3. Use of Data Your personal data is used to:
- Process bookings and payments.
- Customize and provide services, such as personalized itineraries.
- Communicate important information regarding your trip or services.
- Improve our website and customer experience.
- Send marketing communications, if you have opted in.
We only retain data for as long as necessary for the purpose it was collected and comply with legal obligations.
4. Sharing of Data We do not sell or rent your personal data. However, we may share it with:
- Service providers such as hotels, airlines, and local tour operators to fulfill your booking.
- Payment processors for secure transactions.
- Government authorities if required by law.
- Trusted third-party providers for marketing, IT, or analytics support.
We ensure that third parties adhere to appropriate security measures to protect your data.
5. Data Security Safari Booking Kenya implements robust security measures to safeguard your data from unauthorized access, loss, or misuse. This includes encryption, secure servers, and access control. However, no method of transmission over the internet is 100% secure.
6. Your Rights You have the right to:
- Access your personal data and request a copy.
- Correct or update inaccurate or incomplete data.
- Request the deletion of your personal data when no longer necessary.
- Withdraw your consent for data processing where applicable.
- Opt-out of marketing communications at any time.
To exercise these rights, contact us at [email address].
7. Cookies and Tracking Our website uses cookies to improve your browsing experience, analyze traffic, and target advertising. Cookies collect non-personal data such as browser type, device information, and page interactions. You can adjust your browser settings to block cookies, but this may limit some website functionality.
8. Third-Party Links Our website may contain links to third-party websites or services that are not governed by this privacy policy. We are not responsible for the privacy practices of these external sites and recommend reviewing their policies.
9. International Data Transfers As we operate in multiple jurisdictions, your data may be transferred to and stored in countries outside your home country. In such cases, we ensure that the data is protected in compliance with applicable data protection laws.
10. Children’s Privacy We do not knowingly collect personal data from children under the age of 16. If we discover that a child’s data has been collected without parental consent, we will take steps to delete the information.
11. Changes to the Privacy Policy Safari Booking Kenya reserves the right to modify this privacy policy at any time. Any updates will be posted on our website with the date of the last revision. We encourage you to review this policy periodically.
12. Contact Us If you have any questions or concerns regarding this privacy policy or your personal data, please contact us at:
Email: privacy@safaribookingkenya.com
Phone: +254 (0)123-456-789
Address: Safari Booking Kenya, P.O. Box 12345, Nairobi, Kenya